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Terms & Conditions

Terms & Conditions

1. Acceptance of the Terms

By using our platform, you agree to be bound by these Terms and Conditions. If you do not accept them, please leave our site immediately.

2. Eligibility Requirements

To use our platform, you must meet certain eligibility requirements:

  • You must be at least 18 years old (or the minimum age required in your jurisdiction).
  • You must be a resident of Canada.
  • You must not have any outstanding account restrictions or bans with us.

3. Geographic Restrictions

Our platform is available only to residents of Canada. Online ticket purchases are restricted to players physically located within their registered province at the time of purchase.

4. Account Registration Rules

To create an account, you will need to provide certain personal information and verify your identity using our approved documentation processes.

  • You can register for one account per person.
  • You must use a unique email address and password for each account.
  • You agree that we may store this information in accordance with our data protection policies.

5. One-Account-per-User Policy

We reserve the right to terminate any accounts found to be shared or used by multiple individuals. This includes, but is not limited to:

  • Shared passwords
  • Common IP addresses
  • Similar user behavior

6. Identity Verification and KYC

To verify your identity and comply with anti-money laundering regulations, you may need to provide documentation such as a government-issued ID or utility bill.

7. Account Accuracy Obligations

You agree to ensure that all information provided on our platform is accurate and up-to-date.

  • This includes contact details
  • Payment information
  • Address

8. Account Security Responsibilities

We recommend taking the following steps to secure your account:

  • Use strong, unique passwords for each account.
  • Do not share login credentials with others.
  • Monitor your email and bank accounts for suspicious activity.

9. Login Credentials and Password Protection

You agree that you are solely responsible for any unauthorized access or use of our platform resulting from weak password choices or lost/stolen devices.

10. Restricted Behaviour and Prohibited Activities

We may restrict or terminate your account if we reasonably suspect:

  • Cheating
  • Collusion
  • Multi-accounting
  • Unfair gameplay practices

11. Bonus and Promotion Rules

To be eligible for bonuses, promotions, and special offers:

  • You must meet specific wagering requirements.
  • Wagering conditions vary depending on the type of bonus or promotion.

12. Wagering and Gameplay Conditions

You agree to familiarize yourself with our gameplay rules, including but not limited to:

  • Game mechanics
  • Betting limits
  • House edge

13. Bonus Abuse Prevention

We reserve the right to revoke any bonuses or promotions we believe are being abused or exploited in a way that threatens our integrity.

14. Deposits and Withdrawals (Subject to Change)

To make deposits or withdrawals, please use our secure payment methods:

  • Credit/debit cards
  • Bank transfers
  • Other approved deposit/withdrawal options as specified on the site.

Withdrawal requests may be subject to a minimum withdrawal limit of CAD 10.

15. Verification Before Withdrawals

In order for us to process your withdrawals efficiently, please ensure that you provide complete and accurate identification documents and information.

16. Processing and Review Procedures

We reserve the right to conduct internal or external investigations into:

  • Wagering behavior
  • Gameplay patterns
  • Account history

This includes reviewing any suspected instances of cheating, collusion or other irregular gameplay practices.

17. Responsible Gambling Expectations

You agree to use our platform in a responsible manner, adhering to local laws and regulations regarding gambling.

18. Self-Exclusion and Account Restrictions

If you wish to self-exclude from playing games on our site for a set period of time or indefinitely:

  • Please visit the responsible gaming section on this website.
  • Fill out our self-exclusion form, which is subject to verification procedures prior to activation.

19. Game Fairness and RNG Systems

We operate with certified Random Number Generators (RNGs) that ensure an unbiased outcome for all games played on our site.

20. Technical Interruptions or Voided Gameplay

In the event of a technical malfunction, we reserve the right:

  • To delay gameplay or freeze deposits.
  • Cancel any bets placed during this period.

We cannot guarantee uninterrupted service and may be unavailable due to technical issues, maintenance or other unforeseen circumstances.

21. Suspension or Closure of Accounts

If we reasonably suspect abuse, cheating, collusion or any other breach of our terms and conditions:

  • We reserve the right to freeze your account.
  • Terminate any active bets and game sessions.
  • Close your account with immediate effect if a balance remains on this.

All withdrawals will be made promptly after the account is closed according to our withdrawal policy.

22. Intellectual Property and Platform Ownership

Our site and its contents are owned by us or third-party suppliers, who retain all rights in them.

You may not copy or distribute any content without prior permission from either of these parties.

23. Limitation of Liability

In no event will we be liable for:

  • Any direct, indirect, incidental or consequential loss.
  • Damages caused to individuals through our platform use.

Our liability is limited up to the maximum amount held by you in your account balance at any point prior to a breach.

24. Modification of Terms

We may update these terms and conditions at any time without prior notice, subject to compliance with applicable regulations. It's your duty to check this page regularly for changes which will be effective upon posting on our site.

25. Contact or Support Guidance

If you have questions about our platform or need support:

  • Visit the contact section of our website.
  • Refer to our online help centre and FAQs.

All notices from us to you may also be served electronically via email to your registered email address, which will serve as acknowledgement of receipt and validity thereof.